Absolutely terrible service. Saw dentist in June with 'sensitivity to cold', told I needed to schedule 40 minute appointment - had to wait 8 weeks for this (August). Appointment was cancelled morning of my appointment due to dentist being ill. had to wait another 4 week for another 40 minute appointment slot (September). Dentist finally did the filling. After having had the filling done, I experienced issues with shooting pain every so often when chewing/biting down on food. Well now half of my tooth has just broken off. Tried getting appointment told I have to wait over a month (December) just for them to look at broken tooth - despite the fact that broken tooth has jaggered edge against the inside of my cheek. I have had to make a private appointment at another dentist in Deal.
IF I COULD GIVE ZERO STARS, I WOULD. The most shocking rude receptionist works there. She's the older one who appears can't be bothered with her job. On 23rd August 2018, I made an appointment to see the dentist and I was given a date on 3rd October but unfortunately I was stuck abroad during that week. I asked my husband to change the appointment for me but instead of changing it, the receptionist cancelled it saying that it was supposed to be an emergency appointment. How could it be an emergency when I booked it on 23rd August to be given 3rd October!?? I then booked an appointment today (15th November 2018) as I had further problems with the tooth filling that was done in August 2018 to be given a date on 15th January 2019. I asked the same grouchy receptionist why she had cancelled my appointment for 3rd October when I requested a postponement and she rudely ignored my question. Not surprised the least bit. I will be looking to changing my dentist. Shocking non-service at this practice. I DO NOT RECOMMEND THIS PRACTICE. If you need a dentist, best to go elsewhere.
No emergency appointment because they hadn't got enough dentist. I was in pain got told oh sorry I'll give you dentaline number for after hours .I didn't bother,I am lucky I can afford to pay private found another dentist got tooth taken out won't be going back there is no empathy amongst the staff
Great dentists, Friendly receptionists, I've have a few bad experiences with other dentists, but they have been very kind and understanding, had 2 teeth out and havent felt a thing either time!
I started having problems with my Bridge that was fitted by this dentist only a few months later, its started to effect my work so i was desperate to see somebody about it, after they cancelled on my appointment, i assumed they would make another.. only to strike me off the list and im desperate for dental care, but it doesn't fall under "emergency" so i am forced to try and find places 30 minutes drive away and everywhere is fully booked, this has really put strain on my life and my work... i am at a loose end and really am appalled by the lack of after care this dental surgery has given when i wanted them to fix what had gone wrong from their previous work before, maybe they don't do a good enough job in the first place.
mydentist Dover is a UK Dentist based in Dover, South East England. mydentist Dover is located at 30-32 Castle St, Dover CT16 1PW, UK.
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